FAQs
Access a pool of frequently asked questions and gain clarity on your issue of concern. From product and service terms and conditions, all of the following and more are explained thoroughly through the answers provided below.
The company established in 1996 in Abu Dhabi. The company is licensed by Securities and Commodities Authority(604006).WSBC operate in two markets only ADX & DFM
Product & Service available:
- Trading and clearing in ADX & DFM
- Online Trading
There is no minimum amount to be deposited once the account is opened. However, you must insure having sufficient credit in your account with WSBC before buying trades.
DFM:
Pre-opening session 9:30 - 10:00
Continuous Trading Session 10:00 - 14:45
Pre-closing "Auction Session" 14:45 - 14:55
Trading at Last 14:55 - 15:00
ADX:
Pre-opening session 9:30 - 10:00
Continuous Trading Session 10:00 - 14:45
Pre-closing "Auction Session" 14:45 - 14:55
Trading At Last 14:55 - 15:00
To open a cash trading account with Al Wathbah Shares and Bonds Centre, you must have an Investor Numbers from a UAE financial markets. If you do not have the investor number, you need to fill the following applications:
- Investor Number Application Form
- Investor Data Entry Application
- Investor Signature Form
- WSBC Account Opening Form
The previous documents are to be submitted to us along with the following:
For Individuals:
- Copy of passport & ID
- Copy of Family book extract (for UAE citizens)
- Proof of Source of Fund i.e. bank statement (6 months), asset deeds, salary certificate, etc
- Proof of Address: utility bill
- Passport copy of the Proxy/Authorized Signatory/Guardian
- Copy of power of attorney attested by official authorities in the UAE (in case of proxy/guardianship).
- Letter from customer bank mentioning Account number, IBAN number and the Full name
Note: issuance of NIN from relevant market usually takes 3 business days
For Companies:
- Copy of the Memorandum and Articles of Association.
- Copy of the Commercial License and Chamber of Commerce Membership.
- Letter from the Company indicating the authorized signatory(ies) and those authorized to issue sale and purchase orders.
- Copy(ies) of passport(s) of the person authorized to sign and of those authorized to issue orders.
- Letter from company bank mentioning Account number, IBAN number and the Full name
Once the investor number are issued by the stock market, WSBC will proceed with the account opening
There is no fees to be paid for opening trading account.
For Non UAE resident all document should be authenticated by Notary Public and UAE embassy in foreign countries or by the UAE Ministry of Foreign Affairs.
To open a cash trading account with Al Wathbah Shares and Bonds Centre, you must have an Investor Numbers from a UAE financial markets. If you do not have the investor number, you need to fill the following applications:
- Investor Number Application Form
- Investor Data Entry Application
- Investor Signature Form
- WSBC Account Opening Form
The previous documents are to be submitted to us along with the following: For Individuals:
- Copy of passport & ID
- 2nd ID i.e. Driving License
- Proof of Address: utility bill
- Proof of Source of Fund i.e. bank statement (6 months), asset deeds, salary certificate, etc
- Passport copy of the Proxy/Authorized Signatory/Guardian
- Copy of power of attorney should be authenticated by UAE Embassy.
- Letter from customer bank mentioning Account number, IBAN number, the Full name, and SWIFT code.
For Companies:
- Copy of the Memorandum and Articles of Association.
- Copy of the Commercial License and Chamber of Commerce Membership.
- Letter from the Company indicating the authorized signatory(ies) and those authorized to issue sale and purchase orders.
- Copy(ies) of passport(s) of the person authorized to sign and of those authorized to issue orders.
- Letter from company bank mentioning Account number, IBAN number and the Full name
Once the investor number are issued by the stock market, WSBC will proceed with the account opening
Note: issuance of the NIN from relevant market usually takes 3 business days
Following the opening of cash trading account, investor can apply for electronic trading account by filling the pertaining form.
If you forgot your password, simply click on the "forgot password" button located on the e-trade page or the login page. A new password will be generated and send to the email you initially provided when the account was opened
To withdraw any amount from your account, you can call, email, or fax our Accounting Department and request for cheque issuance or fund transfer.
Note: As per the market settlement rules cash pertaining sale transaction will be made available 2 business days after transaction date(T+2)
To deposit fund to your account, you need to deposit cheques or transfer money to Al Wathbah Account with one of our recognized banks i.e. FAB, ADIB, Emirates NBD.
To start trading, you need to ensure the following:
- An account have already open with your broker
- Fund have been deposit by you to your account with broker
- Based on your investment strategy, risk appetite and target return, you can choose which stock to buy or sell accordingly.
- You can monitor stock prices through different channels:
- Calling your broker
- Mobile app
- Web based app
- Stocks markets websites
- Stock market trading floors
- Choose the appropriate channel of trading (buy-sell orders) that's suits you the most i.e. voice call, mobile trading app or web based trading app. You can place your trading orders during trading session
For more information about trading process please
Trading Fees:
Dubai Financial
Market:
- Broker commission 0.125%
- Market commission 0.150%
- AED 10 for each trade
Abu Dhabi Stock Exchange:
- Broker commission 0.125%
- Market commission 0.025%
Other Services Fees
1. Brokerage Account
Opening fees AED500
2. Transfer the shares
from broker to CDS AED100 per
symbol
3. Follow up fees for
uncollected dividend AED100 per market
4. Statement of Account
for more than 3 months, AED25 per page
5. Stock Statement from
the Markets, AED50 per market
6. Check Cancelation fees,
AED50
7. E-trading web-based
fees AED300
8. Mobile Trading fees
AED500
9. Check Deposit in the
customer's bank account fees AED 75 (transportation)
10. Issuing /Cancelation
investor card fees AED 100
11. Family /Inheritance transfer
requests and follow-up commission 0.0035 Minimum AED 100 fees per symbol
12. Deposit of stock
certificate AED100 per symbol
13. Release of pledged
stocks AED100 per symbol
14. Merge of multiple NINs
AED100
15. Investor Info Update
AED100
16. Customer In-House
Service fees AED1000
17. Request for Account
Statements other than the one generated upon trade execution and/or month end.
AED50
18. Bank transfers to
customer bank account AED25, for Local transfer, AED100 for International
19. Accounts maintenance
fees AED25/monthly for accounts with NAV less
than AED100K
Dubai Financial Market:
Abu Dhabi Stock Exchange:
https://www.adx.ae/English/Pages/default.aspx
Securities & Commodities Authority: