FAQs

Access a pool of frequently asked questions and gain clarity on your issue of concern. From product and service terms and conditions, all of the following and more are explained thoroughly through the answers provided below.

The company established in 1996 in Abu Dhabi. The company is licensed by Securities and Commodities Authority(604006).WSBC operate in two markets only ADX & DFM

Product & Service available:

  1. Trading and clearing in ADX & DFM
  2. Online Trading


There is no minimum amount to be deposited once the account is opened. However, you must insure having sufficient credit in your account with WSBC before buying trades.  

DFM:

Pre-opening session 9:30 - 10:00

Continuous Trading Session 10:00 - 14:45

Pre-closing "Auction Session" 14:45 - 14:55

Trading at Last 14:55 - 15:00

ADX:

Pre-opening session 9:30 - 10:00

Continuous Trading Session 10:00 - 14:45

Pre-closing "Auction Session" 14:45 - 14:55

Trading At Last  14:55 - 15:00

To open a cash trading account with Al Wathbah Shares and Bonds Centre, you must have an Investor Numbers from a UAE financial markets. If you do not have the investor number, you need to fill the following applications:

  1. Investor Number Application Form
  2. Investor Data Entry Application
  3. Investor Signature Form
  4. WSBC Account Opening Form

The previous documents are to be submitted to us along with the following:

For Individuals:

  1. Copy of passport & ID
  2. Copy of Family book extract (for UAE citizens)
  3. Proof of Source of Fund i.e. bank statement (6 months), asset deeds, salary certificate, etc
  4. Proof of Address: utility bill
  5. Passport copy of the Proxy/Authorized Signatory/Guardian
  6. Copy of power of attorney attested by official authorities in the UAE (in case of proxy/guardianship).
  7. Letter from customer bank mentioning Account number, IBAN number and the Full name

Note: issuance of NIN from relevant market usually takes 3 business days

For Companies:

  1. Copy of the Memorandum and Articles of Association.
  2. Copy of the Commercial License and Chamber of Commerce Membership.
  3. Letter from the Company indicating the authorized signatory(ies) and those authorized to issue sale and purchase orders.
  4. Copy(ies) of passport(s) of the person authorized to sign and of those authorized to issue orders.
  5. Letter from company bank mentioning Account number, IBAN number and the Full name

Once the investor number are issued by the stock market, WSBC will proceed with the account opening 

There is no fees to be paid for opening trading account.

For Non UAE resident all document should be authenticated by Notary Public and UAE embassy in foreign countries or by the UAE Ministry of Foreign Affairs.

To open a cash trading account with Al Wathbah Shares and Bonds Centre, you must have an Investor Numbers from a UAE financial markets. If you do not have the investor number, you need to fill the following applications:

  1. Investor Number Application Form
  2. Investor Data Entry Application
  3. Investor Signature Form
  4. WSBC Account Opening Form

The previous documents are to be submitted to us along with the following: For Individuals:

  1. Copy of passport & ID
  2. 2nd ID i.e. Driving License
  3. Proof of Address: utility bill
  4. Proof of Source of Fund i.e. bank statement (6 months), asset deeds, salary certificate, etc
  5. Passport copy of the Proxy/Authorized Signatory/Guardian
  6. Copy of power of attorney should be authenticated by UAE Embassy. 
  7. Letter from customer bank mentioning Account number, IBAN number, the Full name, and SWIFT code.

For Companies:

  1. Copy of the Memorandum and Articles of Association.
  2. Copy of the Commercial License and Chamber of Commerce Membership.
  3. Letter from the Company indicating the authorized signatory(ies) and those authorized to issue sale and purchase orders.
  4. Copy(ies) of passport(s) of the person authorized to sign and of those authorized to issue orders.
  5. Letter from company bank mentioning Account number, IBAN number and the Full name

Once the investor number are issued by the stock market, WSBC will proceed with the account opening 

Note: issuance of the NIN from relevant market usually takes 3 business days

Following the opening of cash trading account, investor can apply for electronic trading account by filling the pertaining form.

If you forgot your password, simply click on the "forgot password" button located on the e-trade page or the login page. A new password will be generated and send to the email you initially provided when the account was opened

To withdraw any amount from your account, you can call, email, or fax our Accounting Department and request for cheque issuance or fund transfer.

Note: As per the market settlement rules cash pertaining sale transaction will be made available 2 business days after transaction date(T+2)

To deposit fund to your account, you need to deposit cheques or transfer money to Al Wathbah Account with one of our recognized banks i.e. FAB, ADIB, Emirates NBD.

To start trading, you need to ensure the following:

  • An account have already open with your broker 
  • Fund have been deposit by you to your account with broker
  • Based on your investment strategy, risk appetite and target return, you can choose which stock to buy or sell accordingly.
  • You can monitor stock prices through different channels:
    • Calling your broker
    • Mobile app
    • Web based app
    • Stocks markets websites
    • Stock market trading floors
  • Choose the appropriate channel of trading (buy-sell orders) that's suits you the most i.e. voice call, mobile trading app or web based trading app. You can place your trading orders during trading session

For more information about trading process please

https://www.dfm.ae/investors/how-to-trade

Trading Fees:

Dubai Financial Market:

  • Broker commission 0.125%
  • Market commission 0.150%
  • AED 10 for each trade

Abu Dhabi Stock Exchange:

  • Broker commission 0.125%
  • Market commission 0.025%
There are no fees for closing the trading account. The client's need to send a formal request through one of the recognized communication channels in the account opening form to close the trading account. While available stock balance will be transferred to the relevant market , client need to advice about how he/she would like to collect available cash balance if any, either through a cheque issuance or fund transfer.  

Dubai Financial Market: 

https://www.dfm.ae/

Abu Dhabi Stock Exchange:

https://www.adx.ae/English/Pages/default.aspx

Securities & Commodities Authority:

https://www.sca.gov.ae/